Welcome to Google AD Management Services

Terms & Condition

Effective Date: 06/30/25
Last Updated: 01/20/2026

Social Media Management – Terms & Conditions

1. Service Description

Benevolo provides Social Media Management services to support nonprofit visibility, storytelling, and engagement. Services include content creation and scheduled posting across supported social media platforms as outlined in the selected service package.

2. Services Included

This service includes:

15 social media posts per month

Posting across the following platforms:

Facebook

Instagram

TikTok

LinkedIn

Caption writing and basic hashtag usage

Scheduled publishing based on best practices

Unless otherwise stated in writing, this service does not include community management, direct message responses, paid advertising, or custom video production.

3. Content Approval & Revisions

Content may be created based on information, branding, and direction provided by the client

The client is responsible for reviewing and approving content in a timely manner, if approval is requested

Reasonable revisions are included; excessive or repeated revisions may require additional fees

Failure to provide feedback or approvals may result in posts being published as scheduled.

4. Client Responsibilities

The client agrees to:

Provide accurate branding assets, messaging guidelines, and mission details

Confirm that all provided content, images, and information are owned or licensed for use

Ensure content complies with applicable laws, platform policies, and organizational standards

Benevolo is not responsible for claims arising from inaccurate or misleading information supplied by the client.

5. Platform Limitations & Changes

Benevolo is not responsible for:

Platform outages, algorithm changes, or feature limitations

Reduced reach, engagement, or visibility due to platform policies

Account restrictions, suspensions, or removals imposed by social media platforms

Performance may vary based on factors outside Benevolo’s control.

6. No Guaranteed Results

Benevolo does not guarantee:

Follower growth

Engagement rates

Donations, sign-ups, or conversions

Social media performance depends on audience behavior, platform algorithms, and external factors.

7. Posting Schedule & Unused Content

Posts are distributed throughout the month at Benevolo’s discretion unless otherwise agreed

Unused posts do not roll over to future months unless explicitly stated in writing

8. Term, Billing & Cancellation

Social Media Management services are billed monthly

Fees are billed in advance and are non-refundable once the service period has begun

Either party may cancel with 30 days’ written notice unless a minimum commitment is specified in a separate agreement

9. Intellectual Property

Upon full payment, the client receives a non-exclusive right to use the created social media content

Benevolo retains the right to reuse non-identifiable concepts, templates, or generalized content structures

10. Limitation of Liability

To the maximum extent permitted by law, Benevolo shall not be liable for indirect, incidental, or consequential damages arising from Social Media Management services.

11. Acceptance

Engaging Social Media Management services constitutes acceptance of these Terms & Conditions.

12. Contact Information

If you have questions about these Terms, contact us at:

Benevolo
Email: [email protected]
Website: Benevolo.ai

Social Media Management services do not include paid advertising, influencer outreach, comment moderation, or direct message handling unless explicitly agreed in writing.