Contact us

email: [email protected]

phone: 1(972) 656- 1098

FAQ

What is Benevolo?

Benevolo is an all-in-one digital platform that helps nonprofits manage their website, contacts, communications, automation, fundraising, and outreach in one place.

Who is Benevolo designed for?

Benevolo is built for nonprofits, churches, faith-based organizations, foundations, ministries, and mission-driven organizations of all sizes.

Do we need technical experience to use Benevolo?

No. Benevolo is designed for non-technical users. Most organizations can get started quickly with templates, guided setup, and support.

What tools does Benevolo replace?

Benevolo can replace:

Website builders

CRM systems

Email marketing tools

SMS texting platforms

Form builders

Automation tools

Social media schedulers

Basic web hosting

Can Benevolo be used by small nonprofits?

Yes. Benevolo is ideal for small nonprofits and startups that want professional tools without enterprise complexity or cost.

Is Benevolo suitable for large organizations?

Yes. Benevolo scales to support multiple teams, departments, programs, and locations with advanced automation and permissions.

Does Benevolo include website hosting?

Yes. Benevolo includes secure hosting for websites, landing pages, and funnels—no separate hosting provider required.

Can we use our own domain name?

Yes. You can connect your own custom domain or subdomain to Benevolo.

Does Benevolo support online donations and payments?

Yes. Benevolo integrates with payment processors (such as Stripe) to accept one-time and recurring donations, payments, and invoices.

Can Benevolo send emails and text messages?

Yes. Benevolo includes built-in email marketing and two-way SMS texting with automation and tracking.

Is Benevolo compliant with privacy and communication laws?

Benevolo supports compliance with laws such as CAN-SPAM, TCPA, GDPR, and CCPA. Organizations are responsible for obtaining proper consent.

Does Benevolo store donor and supporter data securely?

Yes. Benevolo uses industry-standard security practices to protect data, though no platform can guarantee 100% security. There is an add on feature for dedicated servers.

Can we automate follow-ups and communications?

Absolutely. Benevolo allows you to automate emails, texts, reminders, thank-you messages, and donor or volunteer journeys.

Can multiple team members use Benevolo?

Yes. You can add multiple users with role-based permissions and team access.

Does Benevolo integrate with other tools?

Yes. Benevolo integrates with services like Google Calendar, Stripe, Facebook Lead Forms, Zapier, and more.

Can we migrate from another platform?

Yes. Benevolo can help you migrate contacts, forms, and content from many existing tools.

Is there a contract or long-term commitment?

No long-term contracts are required unless stated otherwise. Plans are typically billed monthly.

Can we upgrade or downgrade our plan?

Yes. You can change your plan as your organization grows or your needs change.

What kind of support is available?

Support options may include onboarding assistance, documentation, training, and priority support depending on your plan.

Is Benevolo faith-friendly or mission-aligned?

Yes. Benevolo is designed to support faith-based and mission-driven organizations without limiting broader nonprofit use.

Does Benevolo include templates?

Yes. Benevolo includes templates for websites, forms, campaigns, emails, and automation workflows.

Can Benevolo help us grow donors and volunteers?

Yes. Benevolo is built to help organizations attract, engage, and retain donors, volunteers, and supporters through consistent outreach and automation.

What happens if we cancel?

If you cancel, access to the platform ends according to your billing cycle. Data retention policies may apply.

How quickly can we get started?

Most organizations can begin using Benevolo within a few days, especially with templates and onboarding support.

How do we get started with Benevolo?

You can get started by choosing a plan, completing onboarding, and customizing the platform to fit your organization’s mission.

Is Benevolo suitable for churches and ministries?

Yes. Benevolo is designed to support churches, ministries, and faith-based organizations with tools for communication, engagement, and stewardship.

Can Benevolo help us manage church members and visitors?

Yes. Benevolo includes a built-in CRM to manage members, visitors, first-time guests, volunteers, and ministry participants.

Does Benevolo support online giving and tithes?

Yes. Benevolo supports online donations, tithes, offerings, and recurring giving through secure payment integrations.

Can we create sermon or event registration pages?

Absolutely. You can create landing pages for sermons, conferences, Bible studies, outreach events, and special services.

Can Benevolo send prayer requests and ministry updates?

Yes. Benevolo allows you to collect prayer requests and send updates via email or SMS to prayer teams or church members.

Can we automate follow-ups with first-time visitors?

Yes. Benevolo can automatically send:

Welcome emails

Thank-you texts

Next-steps messages

Volunteer or membership invitations

Does Benevolo support SMS text alerts for churches?

Yes. Churches commonly use Benevolo for:

Service reminders

Prayer alerts

Emergency notifications

Event updates

Volunteer coordination

Can Benevolo help with volunteer management?

Yes. You can manage volunteer sign-ups, schedules, reminders, and communications from one platform.

Will Benevolo replace multiple church tools?

In many cases, yes. Benevolo can replace:

Email platforms

Texting services

Website builders

Form tools

Automation tools

Reducing cost and complexity.

Is Benevolo affordable for churches?

Yes. Benevolo offers predictable pricing tiers designed to be accessible for churches of all sizes.

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