Welcome to Our Privacy Policy
Understand Benevolo's commitment to protecting your privacy and data.
At Benevolo, we believe that trust is the foundation of every relationship. Our privacy policy is designed to provide you with clear, transparent information about how we handle your data. We are committed to safeguarding your privacy and ensuring your information is protected at every step.
Privacy Policy
Effective Date: 06/30/2025
Last Updated: 12/30/2025
Benevolo (“Benevolo,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website, platform, products, and services (collectively, the “Services”).
1. Information We Collect
We may collect information about you in a variety of ways, including:
A. Personal Information
Information you voluntarily provide to us, such as:
Name
Email address
Phone number
Organization name
Billing information
Login credentials
Any information submitted through forms, surveys, or communications
B. Usage & Technical Information
Automatically collected information, including:
IP address
Browser type
Device information
Pages visited
Time spent on the platform
Referring URLs
Cookies and similar technologies
C. Client & End-User Data
When nonprofits or organizations use Benevolo, we may process data on their behalf, including supporter, donor, volunteer, or client information. In these cases, Benevolo acts as a data processor, and the organization is the data controller.
2. How We Use Your Information
We use the information collected to:
Provide, operate, and maintain our Services
Create and manage user accounts
Process payments and subscriptions
Send service-related communications
Provide customer support
Improve platform performance and features
Ensure security and prevent fraud
Comply with legal obligations
3. Cookies & Tracking Technologies
We may use cookies, pixels, and similar tracking technologies to:
Improve user experience
Analyze usage and trends
Remember preferences
Support analytics and performance tracking
You may adjust cookie preferences through your browser settings.
4. How We Share Information
We do not sell personal data.
We may share information only in the following circumstances:
With trusted third-party service providers (e.g., hosting, payments, analytics)
To comply with legal obligations or lawful requests
To protect our rights, users, or platform security
With consent or at the direction of the user or organization
5. Third-Party Services & Integrations
Benevolo integrates with third-party services such as:
Payment processors (e.g., Stripe)
Communication providers (email, SMS)
Analytics and automation tools
Social media and advertising platforms
These third parties are governed by their own privacy policies.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal data only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal and contractual obligations
Resolve disputes and enforce agreements
8. Your Privacy Rights
Depending on your location, you may have rights including:
Access to your personal data
Correction of inaccurate information
Deletion of personal data
Restriction or objection to processing
Data portability
Requests may be submitted using the contact information below.
9. Children’s Privacy
Benevolo does not knowingly collect personal information from children under 13.
If you believe a child has provided personal information, please contact us immediately.
10. International Data Transfers
If you access Benevolo outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions where our service providers operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Benevolo
Email: [email protected]
Website: benevolo.ai
Terms of Use
Welcome to Benevolo (“Benevolo,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, platform, software, and services (collectively, the “Services”).
By accessing or using Benevolo, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
Terms of Use
Effective Date: 06/30/25
Last Updated: 12/30/25
1. Eligibility & Account Registration
You must be at least 18 years old to use Benevolo.
When creating an account, you agree to:
Provide accurate and complete information
Maintain the security of your login credentials
Be responsible for all activity under your account
You are responsible for ensuring your organization’s use of the platform complies with applicable laws and regulations.
2. Use of the Services
Benevolo provides digital tools including CRM, websites, forms, automation, communications, and related services.
You agree to use the Services only for lawful purposes and not to:
Violate any applicable laws or regulations
Infringe upon intellectual property rights
Upload malicious code or harmful content
Engage in spam, abuse, or deceptive practices
Attempt to access systems or data without authorization
We reserve the right to suspend or terminate access for violations of these Terms.
3. Nonprofit & Client Data
Organizations using Benevolo may collect and manage data related to donors, supporters, volunteers, or clients.
Benevolo acts as a service provider / data processor
The organization remains responsible as the data controller
Users must obtain proper consent for communications (email, SMS, etc.)
Benevolo is not responsible for how organizations use or manage their data.
4. Communications & Messaging
Use of email, SMS, voice, or other communication tools must comply with:
CAN-SPAM Act
TCPA
GDPR, CCPA, or other applicable regulations
You are solely responsible for:
Message content
Recipient consent
Compliance with communication laws
Benevolo is not liable for violations arising from improper use.
5. Payments, Subscriptions & Billing
Certain Services require payment.
By subscribing, you agree that:
Fees are billed according to your selected plan
Payments are non-refundable unless otherwise stated
Benevolo may change pricing with notice
Failure to pay may result in suspension or termination
Third-party payment processors may be used and are governed by their own terms.
6. Intellectual Property
All Benevolo content, software, branding, and materials are owned by or licensed to Benevolo and are protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the Services for your organization’s internal purposes.
You may not:
Copy, resell, or sublicense the platform
Reverse engineer or attempt to extract source code
Use Benevolo branding without permission
7. Third-Party Services & Integrations
Benevolo integrates with third-party services (e.g., hosting, payments, email, SMS, analytics).
We are not responsible for:
Third-party availability or performance
Data practices of third-party services
Losses caused by third-party providers
Use of third-party tools is subject to their terms and policies.
8. Service Availability & Modifications
We strive to maintain reliable service but do not guarantee uninterrupted access.
Benevolo may:
Modify or discontinue features
Perform maintenance
Update or change Services at any time
We are not liable for service interruptions or feature changes.
9. Disclaimer of Warranties
The Services are provided “AS IS” and “AS AVAILABLE.”
To the fullest extent permitted by law, Benevolo disclaims all warranties, including:
Merchantability
Fitness for a particular purpose
Non-infringement
We do not guarantee specific outcomes, results, or performance.
10. Limitation of Liability
To the maximum extent permitted by law:
Benevolo shall not be liable for indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid to Benevolo in the preceding 12 months
Some jurisdictions may not allow certain limitations.
11. Indemnification
You agree to indemnify and hold harmless Benevolo from claims, damages, or losses arising from:
Your use of the Services
Violation of these Terms
Violation of laws or third-party rights
12. Termination
We may suspend or terminate your access:
For violation of these Terms
For non-payment
For unlawful or harmful activity
Upon termination, your right to use the Services ceases immediately.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles.
14. Changes to These Terms
We may update these Terms from time to time.
Continued use of the Services after updates constitutes acceptance of the revised Terms.
15. Contact Information
If you have questions about these Terms, contact us at:
Benevolo
Email: [email protected]
Website: Benevolo.ai
FAQ
What is Benevolo?
Benevolo is an all-in-one digital platform that helps nonprofits manage their website, contacts, communications, automation, fundraising, and outreach in one place.
Who is Benevolo designed for?
Benevolo is built for nonprofits, churches, faith-based organizations, foundations, ministries, and mission-driven organizations of all sizes.
Do we need technical experience to use Benevolo?
No. Benevolo is designed for non-technical users. Most organizations can get started quickly with templates, guided setup, and support.
What tools does Benevolo replace?
Benevolo can replace:
Website builders
CRM systems
Email marketing tools
SMS texting platforms
Form builders
Automation tools
Social media schedulers
Basic web hosting
Can Benevolo be used by small nonprofits?
Yes. Benevolo is ideal for small nonprofits and startups that want professional tools without enterprise complexity or cost.
Is Benevolo suitable for large organizations?
Yes. Benevolo scales to support multiple teams, departments, programs, and locations with advanced automation and permissions.
Does Benevolo include website hosting?
Yes. Benevolo includes secure hosting for websites, landing pages, and funnels—no separate hosting provider required.
Can we use our own domain name?
Yes. You can connect your own custom domain or subdomain to Benevolo.
Does Benevolo support online donations and payments?
Yes. Benevolo integrates with payment processors (such as Stripe) to accept one-time and recurring donations, payments, and invoices.
Can Benevolo send emails and text messages?
Yes. Benevolo includes built-in email marketing and two-way SMS texting with automation and tracking.
Is Benevolo compliant with privacy and communication laws?
Benevolo supports compliance with laws such as CAN-SPAM, TCPA, GDPR, and CCPA. Organizations are responsible for obtaining proper consent.
Does Benevolo store donor and supporter data securely?
Yes. Benevolo uses industry-standard security practices to protect data, though no platform can guarantee 100% security. There is an add on feature for dedicated servers.
Can we automate follow-ups and communications?
Absolutely. Benevolo allows you to automate emails, texts, reminders, thank-you messages, and donor or volunteer journeys.
Can multiple team members use Benevolo?
Yes. You can add multiple users with role-based permissions and team access.
Does Benevolo integrate with other tools?
Yes. Benevolo integrates with services like Google Calendar, Stripe, Facebook Lead Forms, Zapier, and more.
Can we migrate from another platform?
Yes. Benevolo can help you migrate contacts, forms, and content from many existing tools.
Is there a contract or long-term commitment?
No long-term contracts are required unless stated otherwise. Plans are typically billed monthly.
Can we upgrade or downgrade our plan?
Yes. You can change your plan as your organization grows or your needs change.
What kind of support is available?
Support options may include onboarding assistance, documentation, training, and priority support depending on your plan.
Is Benevolo faith-friendly or mission-aligned?
Yes. Benevolo is designed to support faith-based and mission-driven organizations without limiting broader nonprofit use.
Does Benevolo include templates?
Yes. Benevolo includes templates for websites, forms, campaigns, emails, and automation workflows.
Can Benevolo help us grow donors and volunteers?
Yes. Benevolo is built to help organizations attract, engage, and retain donors, volunteers, and supporters through consistent outreach and automation.
What happens if we cancel?
If you cancel, access to the platform ends according to your billing cycle. Data retention policies may apply.
How quickly can we get started?
Most organizations can begin using Benevolo within a few days, especially with templates and onboarding support.
How do we get started with Benevolo?
You can get started by choosing a plan, completing onboarding, and customizing the platform to fit your organization’s mission.
Is Benevolo suitable for churches and ministries?
Yes. Benevolo is designed to support churches, ministries, and faith-based organizations with tools for communication, engagement, and stewardship.
Can Benevolo help us manage church members and visitors?
Yes. Benevolo includes a built-in CRM to manage members, visitors, first-time guests, volunteers, and ministry participants.
Does Benevolo support online giving and tithes?
Yes. Benevolo supports online donations, tithes, offerings, and recurring giving through secure payment integrations.
Can we create sermon or event registration pages?
Absolutely. You can create landing pages for sermons, conferences, Bible studies, outreach events, and special services.
Can Benevolo send prayer requests and ministry updates?
Yes. Benevolo allows you to collect prayer requests and send updates via email or SMS to prayer teams or church members.
Can we automate follow-ups with first-time visitors?
Yes. Benevolo can automatically send:
Welcome emails
Thank-you texts
Next-steps messages
Volunteer or membership invitations
Does Benevolo support SMS text alerts for churches?
Yes. Churches commonly use Benevolo for:
Service reminders
Prayer alerts
Emergency notifications
Event updates
Volunteer coordination
Can Benevolo help with volunteer management?
Yes. You can manage volunteer sign-ups, schedules, reminders, and communications from one platform.
Will Benevolo replace multiple church tools?
In many cases, yes. Benevolo can replace:
Email platforms
Texting services
Website builders
Form tools
Automation tools
Reducing cost and complexity.
Is Benevolo affordable for churches?
Yes. Benevolo offers predictable pricing tiers designed to be accessible for churches of all sizes.
Contact us
email: [email protected]
phone: 1(972) 656- 1098
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